Privacy Policy

Aurora Estúdios operates this online platform. We are committed to protecting your privacy and handling your data in an open and transparent manner in accordance with applicable data protection laws. This policy outlines how we collect, use, disclose, and safeguard information when you interact with our site or use our services.

Information We Collect

We collect information to provide and improve our audio production and recording studio services. The types of information we may collect include:

• Contact information: This may include your name, and potentially details needed to communicate with you regarding projects or inquiries.
• Project details: Information you provide related to your audio production, recording, mixing, mastering, music production, voice-over, sound design, audio post-production, or podcast recording and editing requirements. This could include project files, creative briefs, or communication content.
• Communication information: Records of your communications with us.
• Technical data: Information about how you access and use our site, such as your IP address, browser type, operating system, pages visited, and timestamps.
• Usage data: Information about your activity on our platform.

How We Collect Information

We collect information directly from you when you provide it to us, such as when you fill out forms on our site, communicate with us, or engage our services. We may also collect some technical data automatically as you navigate through our site, using technologies such as cookies.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services.
• To fulfill your requests for services and process your projects.
• To communicate with you, respond to your inquiries, and provide customer support.
• To send you service-related communications.
• To improve our services and develop new ones.
• To understand and analyze how you use our site and services.
• To detect and prevent fraud and other illegal activities.
• To comply with legal obligations and enforce our terms and policies.

Legal Basis for Processing

We process your information based on several legal grounds, including:

• The necessity to perform a contract with you or take steps at your request before entering into a contract, particularly when you engage our services.
• Your consent, which you may withdraw at any time.
• Our legitimate interests, such as improving our services, preventing fraud, and communicating with you, provided these interests do not override your fundamental rights and freedoms.
• Compliance with legal obligations to which we are subject.

Sharing and Disclosure of Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing or IT services, and who require access to such information to perform their work. These third parties are authorized to use your information only as necessary to provide the services requested by us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government request).
• Business Transfers: In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Retention

We retain your information only for as long as is necessary for the purposes set out in this policy, or for as long as we are legally required or permitted to do so. When your information is no longer needed, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your information, including:

• The right to access your information.
• The right to rectify inaccurate information.
• The right to erase your information.
• The right to restrict the processing of your information.
• The right to object to the processing of your information.
• The right to data portability.
• The right to withdraw consent where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

Security of Your Information

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activity on our site. This helps us to analyze site usage and improve our service. You can manage your cookie preferences through your browser settings.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our services, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than your country. We will take steps to ensure that your information receives an adequate level of protection in the countries in which we process it.

Changes to This Privacy Policy

We may update this policy from time to time. We will post the new policy on this page. We encourage you to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.

Contact Information

If you have questions or concerns about this policy or our data practices, you may contact Aurora Estúdios at the following physical address:

Aurora Estúdios
2500 Rua Augusta,
São Paulo, SP,
01412-100
Brazil